Travel agent in Thailand , Thailand discovery, Great Travel around the world always happy travel with mandalatravel.
     
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How to make your reservation
 
If you would like us to make your package tour , please kindly email the name of passengers , traveling date , destination and other special requests such as meals , guide , car and transfers
After our sending confirmation booking , we would like to request you to recheck all services before paying us the deposit.
 
 
Deposit and final payment
 
After your confirmation, we ask you a 20 percent deposit of tour price to secure the reservation. Before departure 14days , we require full prepayment. In case of urgent booking , we require 100% papyment before departure
 
 
Cancellation and Cancellation fee
 
If the customer reconfirm the booking and the company pay advance for hotel , tours or airtickets or visa , the customer have to pay all expenses to the company If the customer pay us the deposit , the deposit is non refundable

If the customers cancel their tours before departure date 5 days , 100 % is nonrefundable.

If you want to amend the travelling date , the trip is possible but it depends on the condition of hotel , airline and oversea travel agents. If the price is higher , the customer will have to pay additional tour cost or amendment fee
 
 
Insurance
 
Travel insurance can be purchased additional if the customer wants more benefit.
 
 
Visa and Passeports
 
A valid national passport is needed for all tours It is imperative that you check if your nationality requires a visa or not. The customer is responsible for getting their own visa’a and must ensure they can obtain these visa ‘s before entering in to a booking commitment with us. The company will not be responsible if the immigration refuse you at airport.
 
 
Travel document and delivery
Travel Documents including any airtickets and services vouchers are sent by regular ground delivery approximately 5-10 days prior to departure from your home country , provided full payment.

Delivery travel document can be sent by our messenger if the customer are staying in Hotel in Bangkok , home , or office in Bangkok The documents can be sent by EMS mail or courier services if the customer require. The delivery services fee is applicable according to mailing fee and is paid extra from tour prices.